I cannot teach you to write well in one short-ish
article. What I can do, I believe, is
help you to understand why you should care about communication in written and
spoken forms and why doing so will help you succeed. I also can give you a few pointers that have
helped me over the years as a document writer, business analyst, and speaker. Here we go.
5 Reasons You Want to Communicate Well (Not an exhaustive list)
No matter what you seek to do in this life, you
will want to be heard. Whether you are a
team player or a lone-wolf, you will need to communicate with other
people. You will need to be able to tell
them your intentions, your goals, your needs, and probably some complicated
concepts. If you cannot do so quickly
and efficiently, you are likely to experience a great deal of frustration on
your part and maybe even some negativity on the part of others, as they become
frustrated. Being able to express
yourself well can give everyone a favorable opinion of you and help others know
who you are and what you are trying to accomplish.
Expert communicators are valuable at work and in
other organizations. Do you want to be
more in demand at your workplace? Do you
want to be a go-to person in your organization?
Being able to speak and write well will take you a long way towards
being the “it” person. Why? Because you can articulate your own thoughts
and help clarify those of others. Because
you can get a point across. Because you
can help people understand where the organization is going and why.
Being able to write and speak well can help you
unleash your creativity. As you are able
to put your thoughts, dreams, and even wacky ideas out into the world, you will
be able to unlock the part of your brain that can break through barriers and
find new and exciting ideas and approaches to every day challenges. Creativity is a highly sought skill and one
that needs exercising. Speaking and
writing creatively will help.
Writing and speaking well exercises your brain
and helps with developing critical thinking skills. As you practice your writing and speaking,
you will be examining what you are doing, honing your skills, learning to be
more efficient and effective. You will
begin to consider and dissect the information in front of you, how it’s
organized, and use it to formulate effective communication about the topic at
hand and your thoughts that follow. This
process will become second nature, over time, and begin to extend to other
people’s communications with you so that you be able to more fully understand
what is being communicated to you.
Being able to speak and write effectively requires
mental organization. As you practice
these skills, you will establish organizational patterns that will extend to
your everyday life. Deliberate and conscious
efforts in the early days of your efforts will become well-traveled courses of
thought in the future. You will be
better able to collect your thoughts, arrange them, and then communicate them
effectively and efficiently.
5 Tips for Improving Your Writing Skills (Nope, not exhaustive)
The single most valuable thing you can do in order to learn to write well is to read. If you become familiar with the sound and flow of well written communications, you will start to internalize them. Once you know how well written information “sounds”, you can begin to examine your own writing and critique it against what you know to be good. Your reading should include fiction, non-fiction, scholarly, journalistic, and narrative styles. Read everything. Not every writing type requires the same rigor for syntax, structure, and style. Become familiar with all of these so that you may easily switch from one form to another as your audience and context change. A social media post detailing your vacation should not be written in the style of a scholarly article nor should your business document necessarily mirror a style appropriate for fictional literature. When you know the different tone and the styles of writing, you can start to fit your communications appropriately.
Be succinct.
Long, rambling sentences and paragraphs are generally confusing and
inefficient ways to get your point across.
Learn when it’s a good time to use a list instead of the standard
paragraph. People can more easily consume small bites of information. It is much more difficult to parse and
understand a multi-line, multi-segmented sentence. When writing, you may need to ramble to get
your thoughts onto paper, but never fail to come back and edit for conciseness.
Speaking of which, learn to edit yourself. Learn to cut out the superfluous and focus
upon what is critical in order to get the reader to understand your message.
Decide why you’re choosing to write and keep
laser focus on that purpose. Are you
communicating an experience? Are you
trying to persuade someone? Are you
giving directions? Keeping singular
focus upon what you are doing keeps your writing in line.
Ask for criticism from good writers. No matter how well we edit ourselves, we will
miss things. Our own writing lives in
our minds and we know what we are trying to say. Other people don’t have that luxury and can
help you see things that your brain just glosses over. Be sure to establish a safe and respectful
relationship with your editor. It is of
no use to either of you if feelings are hurt.
Tell your editor what you are looking for and be ready to hear that you
made some mistakes.
5 Tips to Improve Your Speaking Skills (Again, not exhaustive)
Slow down.
Allow yourself time to organize your thoughts. Ask yourself if it is necessary to say what
you are about to say. Take time to
consider the right words to use.
Constructing your message well will help you get your meaning
communicated. Remember to focus on your
point. Slowing down will help you keep
that focus in mind. When you speed
through your communication, you risk losing focus and obscuring the intent. You
risk being a blatherer.
Be self-aware and watch your facial expressions
and body language. If your mouth is
saying one thing but your body and face are saying something else, you are
diluting or confusing your message. Keep
in mind that a large part of communication is expression and posture. Study body language to help you be aware of
what you are portraying while speaking.
Remember that facial expression affects the sound of your voice. Even if someone can’t see you, they can tell
if you’re smiling. The same principle
applies to other expressions.
Read and write.
For much the same reasons as listed above, reading will improve your
speaking skills. Reading about great
orators and examining their speeches will help you to understand what makes
great communication and how you can use the same tools and techniques to
communicate well yourself.
Listen to people. By listening to others, you will begin to
understand what makes effective communication and what doesn’t. As you listen, ask yourself whether this is good
communication or not. Ask yourself why
it is or is not. Think about your own
speech and compare and contrast with the subject to which you are listening. If you tend not to be a listener, challenge
yourself to become one so that you can be more aware of other people’s speech
patterns and capabilities. Doing so will
also help you become more introspective with regard to your own speaking. Additionally, don’t avoid listening to
yourself. Record yourself and listen
with a critical ear. No one likes to
hear themselves, but put aside the angst over your nasal voice and accent. Focus upon what you are saying, are you
organizing your thoughts well? Are you
focusing on the point of your communication?
Speak. If
you don’t practice a skill, like speaking, you will not improve. Challenge yourself to speak up, especially if
you don’t usually do so. Look for simple
ways to improve casual conversation as well as opportunities to speak in front
of other people. You need not be in
front of a crowd to speak well. You can
practice speaking well every time you verbally communicate with one or more
people.
In Conclusion
There are many similarities between speaking and writing. Improving one will positively affect the
other. It’s really nice when you can use
synergy to make changes. Speaking of
synergy, as you improve your spoken and written communication skills, something
else will happen. You will gain
confidence. When you KNOW you can make
yourself heard and understood, you can feel more confident when presenting
yourself anywhere. Whether a job
interview, a lesson in your local church, mosque, or temple, or a presentation
at work, when you know in your bones you can get your point across, you can
easily nail your purpose.
There are of course more ways to improve your communication
skills. If you really want to improve,
use Google and look for resources and information on how to practice and
proceed. The world is at your fingertips
and you can access that information for free.
Who am I to tell you how to improve your communication
skills? I am a technology professional
who has been writing and speaking as a part of that job for over 30 years. I have been a technical support specialist
helping people troubleshoot issues with large multi-media systems. I have been a department manager with up to
14 people reporting to me. I have been a
business analyst working with teams both co-located and globally dispersed. I am a seasoned documentation writer, working
with teams producing several different products for external sales and many,
many applications internal to my various employers. I am a public speaker with engagements at BA
World and local organizations under my belt.
I am a member of the Yelp Elite Squad with over 800 reviews. Finally, I am a confident writer and speaker
who wants to share with the world.
Thanks for your time.
I would love to hear what you think of this and my other articles. Cheers.